PREFACE |
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xvii | |
INTRODUCTION |
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xx | |
1 WHY WE WORK: THE MEANING OF WORK |
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1 | (352) |
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1 | (4) |
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4 | (1) |
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"From Curse to Calling: A Short History of the Meaning of Work" |
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5 | (5) |
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7 | (3) |
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"Hopping On and Off Career Track" |
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10 | (2) |
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Case 1.1: Sloan Wilson, "The Job Interview" |
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12 | (3) |
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Case 1.2: Nick Denton, "Less Heat, More Light" |
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15 | (2) |
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2 PROMISES AND BETRAYALS ON THE JOB: ETHICS IN THE WORKPLACE |
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17 | (38) |
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17 | (2) |
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"Respecting the Humanity in a Person" |
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19 | (3) |
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"Exploring the Managed Heart" |
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22 | (4) |
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Box: "ROBERT C. SOLOMON, THE PASSIONS" |
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23 | (1) |
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Box: "JOHN STUART MILL ON THE GREATEST GOOD AND EXPEDIENCY" |
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24 | (2) |
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"The Employer-Employee Relationship and the Right to Know" |
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26 | (4) |
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"The Ethics of Corporate Downsizing" |
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30 | (7) |
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Box: ROSABETH MOSS KANTER, "ETHICAL MANAGEMENT OF UNCERTAIN EMPLOYMENT" |
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34 | (3) |
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Annette Friskopp and Sharon Silverstein |
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37 | (4) |
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Box: "MORE MEN ARE SAYING 'STOP'" |
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39 | (2) |
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Case 2.1: John R. Boatright, "A 'State of the Art' Termination" |
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41 | (1) |
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Case 2.2: William H. Shaw and Vincent Barry, "AIDS in the Workplace" |
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42 | (1) |
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Case 2.3: Kurt Eichenwald, "Racial Discrimination at Texaco" |
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43 | (3) |
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Case 2.4: Joanne B. Ciulla, "The Energetic Boss" |
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46 | (1) |
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Case 2.5: Joanne B. Ciulla, "Does Home Life Matter at Work?" |
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46 | (1) |
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Case 2.6: "Discrimination at Wal-Mart: Unequal Wages and Opportunities" |
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47 | (5) |
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Box: "SEXUAL HARASSMENT GUIDELINES" |
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51 | (1) |
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Case 2.7: Joanne B. Ciulla, "Prejudice or Preference?" |
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52 | (1) |
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Case 2.8: Joanne B. Ciulla, "Attraction or Business As Usual?" |
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52 | (1) |
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Case 2.9: Joanne B. Ciulla, "Innocent and Dangerous" |
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53 | (2) |
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3 "THE CHECK IS IN THE MAIL": HONESTY AND TRUST IN BUSINESS |
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55 | (48) |
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55 | (4) |
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Box: "ARISTOTLE, KANT, AND MILL ON HONESTY" |
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58 | (1) |
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"Is Business Bluffing Ethical?" |
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59 | (5) |
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64 | (3) |
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Box: "NIETZSCHE ON HONESTY" |
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65 | (2) |
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"Does It Pay to Bluff in Business?" |
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67 | (2) |
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"Is It Ever Right to Lie?" |
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69 | (3) |
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"Defining Secrecy—Some Crucial Distinctions" |
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72 | (4) |
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76 | (1) |
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"Giving Feedback: The Consultant's Craft" |
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77 | (5) |
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"Do Management Gurus Lie?" |
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82 | (2) |
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84 | (1) |
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Paul Ekman and Mark G. Frank |
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85 | (6) |
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BOX: "TRANSPARENCY INTERNATIONAL-USA PROGRAM" |
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88 | (3) |
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Robert C. Solomon and Fernando Flores |
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91 | (4) |
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Case 3.1: Robert C. Solomon, "Flying or Lying in Business Class" |
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95 | (1) |
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Case 3.2: Robert C. Solomon, "Willful Ignorance? Or Deception?" |
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95 | (1) |
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Case 3.3: Clancy Martin, "Blindsided by Bankruptcy" |
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96 | (1) |
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Case 3.4: William H. Shaw and Vincent Barry, "Testing for Honesty" |
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97 | (3) |
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Case 3.5: Margaret P. Battin and Gordon B. Mower, "The Columbia Shuttle Disaster: Should We Have Told the Astronauts the Truth?" |
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100 | (3) |
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103 | (45) |
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103 | (3) |
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"Strategic Planning—For the Good Life" |
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106 | (2) |
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108 | (4) |
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Box: "ADAM SMITH ON CAPITALISM" |
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111 | (1) |
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112 | (2) |
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114 | (4) |
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118 | (2) |
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119 | (1) |
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"Leisure and Consumption" |
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120 | (5) |
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Box: BERTRAND RUSSELL, "IN PRAISE OF IDLENESS" |
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121 | (4) |
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125 | (3) |
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128 | (3) |
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Joe Dominguez and. Vicki. Robin |
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"Your Money or Your Life" |
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131 | (3) |
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134 | (2) |
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136 | (2) |
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Case 4.1: James Fenimore Cooper I "The Opportunist" |
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138 | (1) |
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Case 4.2: Bowen H. McCoy I "The Parable of the Sadhu" |
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139 | (3) |
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141 | (1) |
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142 | (1) |
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143 | (5) |
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5 MONEY, HOW WE GET IT, AND WHERE IT GOES: ACCOUNTING, FINANCE, AND INVESTMENT ETHICS |
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148 | (48) |
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148 | (3) |
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Box: "ACCOUNTING AND MERGERS" |
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149 | (2) |
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"Ethical Issues for Accountants" |
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151 | (3) |
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Box: "SIX PRINCIPLES OF ETHICAL ACCOUNTING" |
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152 | (2) |
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"Lies, Damned Lies, and Managed Earnings" |
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154 | (10) |
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Box: "LEARNING TO CHEAT?" |
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155 | (3) |
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Box: PRICE WATERHOUSECOOPERS, "ETHICAL DECISION MAKING" |
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158 | (4) |
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"Arthur Andersen Refugees Reflect on What Went Wrong" |
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162 | (2) |
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Box: SHERRON WATKINS, "BEFORE THE WHISTLE BLEW..." |
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162 | (2) |
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Robert E. Frederick and W. Michael Hoffman |
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"The Individual Investor in Securities Markets: An Ethical Analysis" |
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164 | (5) |
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Box: "DIRE CONSEQUENCES..." |
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166 | (3) |
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169 | (7) |
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172 | (4) |
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"What Is Really Unethical About Insider Trading?" |
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176 | (8) |
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Box: ROEL C. CAMPOS, "ETHICS MATTER" |
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181 | (3) |
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184 | (4) |
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Box: "ARISTOTLE ON MONEY" |
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186 | (2) |
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Case 5.1: The Democratic Policy Committee, "A Modern History of 'Creative' Accounting" |
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188 | (2) |
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Case 5.2: Lisa H. Newton and David P. Schmidt, "Merger Mania" |
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190 | (2) |
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Case 5.3: Ron Duska, "Annuities to Seniors" |
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192 | (1) |
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Case 5.4: John R. Boatright, "An Auditor's Dilemma" |
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193 | (1) |
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Case 5.5: David Lawrence and Tom L. Beauchamp, "Enron and Employee Investment Risk" |
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194 | (2) |
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6 WHO GETS WHAT AND WHY? FAIRNESS AND JUSTICE |
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196 | (43) |
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196 | (3) |
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Box: "PLATO AND ARISTOTLE ON JUSTICE" |
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197 | (2) |
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199 | (2) |
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Box: "WOULD You RATHER EARN MORE, OR JUST MORE THAN THE OTHER FELLOW?" |
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200 | (1) |
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"On Human Exchange and Human Differences" |
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201 | (3) |
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"A Latin Viewpoint: The Bentonville Menace" |
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204 | (1) |
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205 | (3) |
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Box: "MARX ON ALIENATED LABOR" |
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206 | (2) |
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208 | (2) |
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210 | (3) |
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"A Capitalist Conception of Justice" |
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213 | (6) |
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Box: "EXECUTIVE COMPENSATION" |
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217 | (2) |
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"Justice Ruins the Market" |
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219 | (2) |
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"The Winner-Take-All Game" |
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221 | (3) |
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"Comparable Worth: A Matter of Simple Justice" |
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224 | (3) |
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Case 6.1: Naomi Klein, "Revolution Without Ideology" |
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227 | (1) |
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Case 6.2: Jim Hightower, "Going Down the Road" |
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228 | (2) |
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Case 6.3: Joanne B. Ciulla, "The Problem with Dudley Less" |
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230 | (1) |
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Case 6.4: Joanne B. Ciulla, "Overworked and Ready to Blow" |
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231 | (1) |
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Case 6.5: Rogene A. Buchholz, "Poverty Area Plants" |
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232 | (1) |
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Case 6.6: William H. Shaw and Vincent Barry, "Poverty in America" |
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232 | (2) |
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Case 6.7: William H. Shaw and Vincent Barry, "Burger Beefs" |
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234 | (3) |
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Case 6.8: Sasha Lyutse, "Nike's Suppliers in Vietnam" |
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237 | (2) |
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7 IS "THE SOCIAL RESPONSIBILITY OF BUSINESS...TO INCREASE ITS PROFITS"? SOCIAL RESPONSIBILITY AND STAKEHOLDER THEORY |
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239 | (37) |
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239 | (2) |
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"The Social Responsibility of Business Is to Increase Its Profits" |
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241 | (5) |
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"Why Shouldn't Corporations Be Socially Responsible?" |
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246 | (4) |
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250 | (5) |
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"A Stakeholder Theory of the Modern Corporation" |
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255 | (6) |
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"Social Responsibility and Economic Efficiency" |
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261 | (4) |
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"The Changing Basis of Economic Responsibility" |
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265 | (4) |
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Case 7.1: Ana G. Johnson and William F. Whyte, "Mondragon Cooperatives" |
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269 | (1) |
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Case 7.2: Rogene A. Buchholz, "Social Audit" |
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270 | (1) |
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Case 7.3: Kelly McDougall, Tom L. Beauchamp, and John Cuddihy, "The NYSEG Corporate Responsibility Case" |
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271 | (2) |
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Case 7.4: Thomas I. White, "Beech-Nut's Imitation Apple Juice" |
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273 | (1) |
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Case 7.5: Thomas I. White, "Sentencing a Corporation to Prison" |
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274 | (2) |
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8 WHEN INNOVATION BYTES BACK: ETHICS AND TECHNOLOGY |
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276 | (35) |
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276 | (3) |
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277 | (2) |
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"Intellectual Property Rights and Computer Software" |
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279 | (8) |
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Box: RICHARD DE GEORGE, "SEVEN THESES FOR BUSINESS ETHICS AND THE INFORMATION AGE" |
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283 | (2) |
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Box: "FOUCAULT AND THE PANOPTICON" |
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285 | (2) |
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"Information Ethics in a Worldwide Context" |
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287 | (4) |
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291 | (5) |
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Box: C. KLUCKHORN, "INTERNET CULTURE?" |
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292 | (4) |
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"Why The Future Doesn't Need Us" |
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296 | (4) |
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"In Defense of the Naked Mind" |
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300 | (8) |
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Case 8.1: Joel Rudinow and Anthony Graybosch, "Digital Divide" |
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308 | (1) |
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Case 8.2: Joel Rudinow and Anthony Graybosch, "Hacking into the Space Program" |
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308 | (1) |
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Case 8.3: Joel Rudinow and Anthony Graybosch, "The I Love You Virus" |
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309 | (1) |
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Case 8.4: Richard A. Spinello, "Privacy Pressures: The Use of Web Bugs at HomeConnection" |
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309 | (2) |
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9 THE ART OF SEDUCTION: THE ETHICS OF ADVERTISING, MARKETING, AND SALES |
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311 | (42) |
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311 | (2) |
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313 | (5) |
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Box: "PLATO ON THE DANGER OF BELIEVING BAD ARGUMENTS" |
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315 | (3) |
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"The Non Sequitur of the 'Dependence Effect'" |
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318 | (3) |
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"Advertising and Behavior Control" |
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321 | (5) |
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"The Justification of Advertising in a Market Economy" |
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326 | (5) |
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331 | (5) |
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Box: "CONSPICUOUS CONSUMPTION" |
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333 | (3) |
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336 | (7) |
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Box: "ASK ME NO QUESTIONS..." |
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340 | (3) |
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Case 9.1: Manuel G. Velasquez, "Toy Wars" |
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343 | (4) |
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Case 9.2: Rogene A. Buchholz, "Advertising at Better Foods" |
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347 | (1) |
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Case 9.3: Joseph R. DesJardins and John J. McCall, "Advertising's Image of Women" |
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348 | (1) |
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Case 9.4: William H. Shaw and Vincent Barry, "Hucksters in the Classroom" |
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349 | (2) |
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Case 9.5: Tom L. Beauchamp and Norman E. Bowie, "Marketing Malt Liquor" |
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351 | (2) |
10 THINGS FALL APART: PRODUCT LIABILITY AND CONSUMERS |
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353 | (43) |
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353 | (3) |
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356 | (5) |
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"Calculating Risks: It's Easier Said Than Done" |
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361 | (2) |
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Box: "WHAT'S RISKY? CHANCES OF DEATH?" |
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362 | (1) |
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"How We Got into This Mess" |
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363 | (4) |
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"Strict Products Liability and Compensatory Justice" |
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367 | (7) |
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374 | (4) |
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"Too Many Lawyers, Too Many Suits" |
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378 | (3) |
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381 | (3) |
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"The Pinto Case and the Rashamon Effect" |
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384 | (4) |
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Case 10.1: William H. Shaw and Vincent Barry, "The Skateboard Scare" |
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388 | (1) |
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Case 10.2: William H. Shaw and Vincent Barry, "Aspartame: Miracle Sweetener or Dangerous Substance?" |
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389 | (2) |
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Case 10.3: Joseph R. DesJardins and John J. McCall, "Children and Reasonably Safe Products" |
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391 | (1) |
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Case 10.4: William H. Shaw and Vincent Barry, "Living and Dying with Asbestos" |
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392 | (2) |
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Case 10.5: Kenneth B. Moll and Associates, "Merck and Vioxx" |
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394 | (2) |
11 "You KNOW HOW TO WHISTLE, DON'T You?" WHISTLE-BLOWING, COMPANY LOYALTY, AND EMPLOYEE RESPONSIBILITY |
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396 | (37) |
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396 | (2) |
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Box: "MARTIN LUTHER KING ON SILENCE" |
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397 | (1) |
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"Whistleblowing and Professional Responsibility" |
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398 | (5) |
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Box: "RALPH NADER ON WHISTLE-BLOWING" |
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400 | (3) |
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"Some Paradoxes of Whistleblowing" |
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403 | (5) |
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"Whistleblowing and Employee Loyalty" |
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408 | (6) |
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Box: JOSEPH PULITZER, "SECRECY AND DISCLOSURE" |
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410 | (2) |
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Box: JIM YARDLEY, "THE UPSIDE OF WHISTLE-BLOWING" |
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412 | (2) |
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"Four Concepts of Loyalty" |
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414 | (7) |
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Box: "BLIND TO EARNED LOYALTY" |
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417 | (4) |
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"Loyalty, Corporations, and Community" |
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421 | (5) |
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Case 11.1: Sherron Watkins, "The One Successful Business Model" |
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426 | (2) |
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Case 11.2: Pat L. Burr, "Would You Blow the Whistle on Yourself?" |
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428 | (1) |
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Case 11.3: William H. Shaw and Vincent Barry, "Changing Jobs and Changing Loyalties" |
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429 | (1) |
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Case 11.4: David Margasak, "The Greenhouse Effect: Putting the Heat on Halliburton" |
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430 | (1) |
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Case 11.5: Joseph R. DesJardins and John J. McCall, "Whistleblowing at the Phone Company" |
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431 | (2) |
12 THINK LOCAL, ACT GLOBAL: INTERNATIONAL BUSINESS |
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433 | (39) |
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433 | (3) |
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436 | (4) |
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438 | (2) |
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"The Lexus and the Olive Tree" |
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440 | (3) |
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"Trying Out One's New Sword" |
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443 | (4) |
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"The Ethic of Compassion" |
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447 | (2) |
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"Values in Tension: Ethics Away from Home" |
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449 | (7) |
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Box: "WHAT DO THESE VALUES HAVE IN COMMON?" |
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452 | (4) |
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"Doing Business in Dangerous Places" |
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456 | (2) |
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United Nations Universal Declaration of Human Rights |
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458 | (4) |
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Case 12.1: Joanne B. Ciulla, "The Oil Rig" |
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462 | (1) |
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Case 12.2: Karen Marquis and Joanne B. Ciulla, "Diller's Dilemma: Street Children and Substance Abuse" |
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463 | (2) |
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Case 12.3: Thomas Dunfee and Diana Robertson, "Foreign Assignment" |
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465 | (2) |
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Case 12.4: Karen Marquis and Joanne B. Ciulla, "The Quandry at PureDrug" |
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467 | (1) |
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Case 12.5: Karen Marquis, "The Conflict at Lomatex Chemical" |
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468 | (1) |
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Case 12.6: Kelly MacDougall and Tom L. Beauchamp, "Consulting for Jones and Jones Pharmaceutical" |
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469 | (3) |
13 WORKING WITH MOTHER NATURE: ENVIRONMENTAL ETHICS AND BUSINESS ECOLOGY |
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472 | (39) |
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472 | (2) |
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Box: NATIVE AMERICAN PROVERB |
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473 | (1) |
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"At the Shrine of Our Lady Fatima or Why Political Questions Are Not All Economic" |
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474 | (7) |
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Box: NATIONAL ENVIRONMENTAL EDUCATION AND TRAINING FOUNDATION, "NINTH ANNUAL NATIONAL REPORT ON ENVIRONMENTAL ATTITUDES, KNOWLEDGE, AND BEHAVIORS" |
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475 | (3) |
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Box: CHIEF JOSEPH OF THE NEZ PEACE, "WHY HE AND THE EARTH ARE OF ONE MIND" |
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478 | (3) |
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481 | (4) |
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Box: MILTON FRIEDMAN, "POLLUTION" |
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483 | (2) |
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"Morality, Money, and Motor Cars" |
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485 | (6) |
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Box: "VINE DELORIA ON LAND AS A COMMODITY" |
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486 | (3) |
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Box: "WHO OWNS THE EARTH?" |
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489 | (2) |
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"The Place of Nonhumans in Environmental Issues" |
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491 | (6) |
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Box: LUTHER STANDING BEAR, "THE TAME LAND" |
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494 | (3) |
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497 | (6) |
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Case 13.1: Thomas I. White, "The Ethics of Dolphin-Human Interaction" |
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503 | (1) |
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Case 13.2: William H. Shaw and Vincent Barry, "Made in the U.S.A.—and Dumped" |
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504 | (3) |
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Case 13.3: William H. Shaw and Vincent Barry, "The Fordasaurus" |
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507 | (1) |
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Case 13.4: Denis G. Arnold, "Texaco in the Ecuadorean Amazon" |
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508 | (3) |
14 THE GIFT THAT KEEPS ON ASKING: RECIPROCITY AND CONFLICTS OF INTEREST |
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511 | (20) |
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511 | (6) |
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"Nepotism in American Business" |
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514 | (3) |
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"A Quick Look at the History of Bribes" |
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517 | (4) |
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519 | (2) |
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Mark Pastin and Michael Hooker |
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"Ethics and the Foreign Corrupt Practices Act" |
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521 | (4) |
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Case 14.1: Barry Meier, "Family Values at Adelphia" |
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525 | (2) |
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Case 14.2: Karen Marquis and Joanne B. Ciulla, "The Moza Island Project" |
|
|
527 | (2) |
|
Case 14.3: Motorola University, "Personal Luxury or Family Loyalty?" |
|
|
529 | (2) |
15 WHEN THE BUCK STOPS HERE: LEADERSHIP |
|
531 | (50) |
|
|
531 | (2) |
|
|
|
"What Is Good Leadership?" |
|
|
533 | (5) |
|
|
|
"Is It Better to Be Loved Than Feared?" |
|
|
538 | (3) |
|
Box: "LAO TZU O AND TAO-TE-CHING" |
|
|
540 | (1) |
|
Dean C. Ludwig and Clinton O. Longnecker |
|
|
|
"The Bathsheba Syndrome: The Ethical Failure of Successful Leaders" |
|
|
541 | (6) |
|
Box: "PLATO ON WHY ETHICAL PEOPLE DON'T WANT TO BE LEADERS" |
|
|
545 | (2) |
|
|
|
"A Kantian Theory of Leadership" |
|
|
547 | (4) |
|
|
|
"What Is Transforming Leadership?" |
|
|
551 | (3) |
|
|
|
"Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness" |
|
|
554 | (2) |
|
|
|
Case 15.1: George Orwell, "Shooting an Elephant" |
|
|
556 | (4) |
|
Case 15.2: Abraham Zeleznick, "General Patton and the Sicilian Slapping Incident" |
|
|
560 | (3) |
|
Case 15.3: Alejo José G. Sison, "Neutralizing 'Neutron Jack' " |
|
|
563 | (6) |
|
Case 15.4: Thomas Teal, "Aaron Feuerstein: Not a Fool, Not a Saint" |
|
|
569 | (3) |
|
Case 15.5: Joanne B. Ciulla, "Merck and Roy Vagelos: The Values of Leaders" |
|
|
572 | (2) |
|
Case 15.6: Kirk O. Hanson, "Jack Stack" |
|
|
574 | (7) |
16 WHO'S MINDING THE STORE? THE ETHICS OF CORPORATE GOVERNANCE |
|
581 | (41) |
|
|
581 | (8) |
|
Ralph Nader, Mark Green, and Joel Seligman |
|
|
|
"Who Rules the Corporation?" |
|
|
583 | (6) |
|
|
|
"Power and Accountability: The Changing Role of the Corporate Board of Directors" |
|
|
589 | (6) |
|
Box: IMMANUEL KANT, "ADVICE TO CORPORATE DIRECTORS" |
|
|
591 | (4) |
|
|
|
"Who Should Control the Corporation?" |
|
|
595 | (11) |
|
Box: "CORPORATE-GOVERNANCE REFORM" |
|
|
599 | (7) |
|
|
|
"Employee Voice in Corporate Governance: A Defense of Strong Participation Rights" |
|
|
606 | (7) |
|
Box: "DOES GOVERNANCE NEED GOVERNMENT?" |
|
|
609 | (3) |
|
Box: WARREN BUFFETT, "ADVICE TO OUTSIDE AUDITORS" |
|
|
612 | |
|
|
|
Case 16.1: Michael Lewis, "Selling Your Sole at Birkenstock" |
|
|
613 | (2) |
|
Case 16.2: Dennis Moberg and Edward Romar, "The Good Old Boys at WorldCom" |
|
|
615 | (5) |
|
Case 16.3: Sasha Lyutse, "CEO Compensation at Qwest" |
|
|
620 | (2) |
17 IS EVERYTHING FOR SALE? THE FUTURE OF THE FREE MARKET |
|
622 | (34) |
|
|
622 | (2) |
|
|
|
|
624 | (2) |
|
|
|
"The Benefits of Capitalism" |
|
|
626 | (3) |
|
|
|
"Adam Smith's Relevance to Contemporary Economic Theory" |
|
|
629 | (3) |
|
|
|
|
632 | (3) |
|
|
|
"Reflections on the Triumph of Capitalism" |
|
|
635 | (2) |
|
|
|
"Laissez-faire and Education" |
|
|
637 | (4) |
|
|
|
|
641 | (4) |
|
|
|
"The Economics of Poverty" |
|
|
645 | (2) |
|
|
|
|
647 | (2) |
|
|
|
"The Cultural Contradictions of Capitalism" |
|
|
649 | (4) |
|
|
|
|
653 | |
CASES |
|
|
Case 17.1: William H. Shaw and Vincent Barry, "Blood for Sale" |
|
|
656 | (2) |
|
Case 17.2: Tom L. Beauchamp, Jeff Green, and Sasha Lyutse, "Cocaine at the Fortune-500 Level" |
|
|
658 | |