Introduction |
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1 The Historical Background |
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A. An American Tradition: "Every Man His Own Lawyer" |
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1/3 | (1) |
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1/10 | (1) |
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C. The Modern Movement Away From Lawyers |
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1/15 | (1) |
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A. Introduction to the Concept of Unauthorized Practice of Law (UPL) |
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2/3 | (1) |
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B. Criminal Penalties for Unauthorized Practice |
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2/6 | (1) |
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C. Civil Enforcement of Criminal UPS Statutes |
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2/10 | (1) |
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D. Judicial Penalties for Unauthorized Practice-the Inherent Powers Doctrine |
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2/11 | (1) |
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E. Enforcement of Unauthorized Practice Rules |
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2/17 | (1) |
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F. A Review of Unauthorized Practice Litigation of the Past 30 Years |
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2/23 | (1) |
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G. The Constitution and the Independent Paralegal |
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2/29 | (1) |
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3 How to Do Your Job and Stay Out of Trouble |
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A. Tell the World You Are Not a Lawyer |
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3/2 | (1) |
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B. Provide Your Customers Access to the Basic Legal Information Necessary to Make Their Own Decisions |
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3/10 | (1) |
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C. Limit Yourself to Legal Form Preparation: Don't Give Legal Advice |
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3/18 | (1) |
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D. Create a Good Questionnaire |
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3/22 | (1) |
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4 Legal Areas Open to Independent Paralegals |
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4/2 | (1) |
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B. Type Legal Forms in High Demand |
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4/6 | (1) |
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C. Legal Areas Open to Independent Paralegals |
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4/8 | (1) |
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A. Avoid Buzz Words That May Antagonize Organized Lawyerdom |
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5/3 | (1) |
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B. Choosing a Name That Emphasizes Self-Help Law |
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5/3 | (1) |
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C. Using Descriptive Names |
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5/4 | (1) |
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D. Combining a Unique and Descriptive Name |
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5/5 | (1) |
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5/5 | (1) |
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F. Using "Paralegal" As Part of Your Name |
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5/6 | (1) |
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G. Legal Protection Against Copiers |
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5/8 | (1) |
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H. Summing Up: Names You Shouldn't Use |
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5/14 | (1) |
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A. Should You Open a Home-Based Independent Paralegal Business? |
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6/2 | (1) |
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B. Running an IP Business in a Commercial Space |
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6/8 | (1) |
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C. Negotiating a Good Lease or Rental Agreement |
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6/10 | (1) |
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D. Running a Small Business on the Internet |
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6/11 | (1) |
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E. Good Information on Small Business Operations |
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6/13 | (1) |
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7 How to Establish a Good Relationship With Lawyers, Mediators, and Judges |
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7/2 | (1) |
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B. How to Find Supportive Lawyers |
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7/4 | (1) |
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C. Make a Lawyer Your "Partner" |
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7/9 | (1) |
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D. Working With Mediators |
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7/11 | (1) |
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E. Working With the Courts |
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7/12 | (1) |
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8 How to Run a Quality Business |
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8/2 | (1) |
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8/3 | (1) |
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8/4 | (1) |
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D. Avoid Unauthorized Practice of Law |
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8/7 | (1) |
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E. Good Office Management |
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8/8 | (1) |
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A. Establish How Much Money You and Your Business Need |
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9/2 | (1) |
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B. Find Out What Competitors Charge |
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9/4 | (1) |
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C. Estimate How Long It Will Take to Prepare the Forms |
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9/4 | (1) |
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9/5 | (1) |
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E. Fees for Preparing Bankruptcy Petitions |
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9/8 | (1) |
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9/10 | (1) |
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G. Establish a Money-Back Guarantee |
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9/11 | (1) |
10 Marketing Your Services |
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A. Marketing Methods and Objectives |
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10/4 | (1) |
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B. Conventional Advertising Is Usually Not Cost-Effective |
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10/5 | (1) |
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C. Understanding Advertising |
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10/7 | (1) |
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D. Getting Recommendations and Referrals |
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10/11 | (1) |
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E. Open Your Own Self-Help Law Store |
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10/19 | (1) |
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10/20 | (1) |
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G. Keep a Good Mailing List |
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10/20 | (1) |
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H. List the Availability of Your Services |
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10/21 | (1) |
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I. Prepare Factual Information About the Areas You Specialize In |
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10/23 | (1) |
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J. Longer-Term Marketing Strategies |
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10/26 | (1) |
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K. More Tools You Can Use: 50 Ways to Leave Your Competition Behind |
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10/27 | (1) |
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L. Where to Get Marketing Training |
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10/37 | (1) |
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10/37 | (1) |
11 Computers, the Internet, and the Independent Paralegal |
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A. Cost Is Not a Significant Barrier |
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11/2 | (1) |
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B. Do I Buy a PC or a Mac? |
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11/2 | (1) |
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11/3 | (1) |
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11/4 | (1) |
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E. Committing UPL by Computer |
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11/5 | (1) |
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F. Living in the Internet Age |
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11/6 | (1) |
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G. Will the Internet Make the IP Business Obsolete? |
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11/7 | (1) |
12 Customer Recourse |
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A. The Importance of Satisfying Unhappy Customers |
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12/2 | (1) |
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B. The "No Ifs, Ands, or Buts" Recourse Policy |
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12/4 | (1) |
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C. How to Deal With Predictable Customer Complaints |
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12/6 | (1) |
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D. What to Do If You Make a Serious Mistake |
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12/7 | (1) |
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E. Malpractice and Business Liability Insurance |
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12/8 | (1) |
13 Working for Volunteer, Community, or Social Change Organizations |
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13/4 | (1) |
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B. Defending Yourself From Lawyer Attacks |
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13/5 | (1) |
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13/7 | (1) |
14 Political Organizing for Change |
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A. Independent Paralegals in Arizona, California, and Florida |
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14/4 | (1) |
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B. Paralegal Political Organizing |
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14/15 | (3134802) |
Appendix A Arizona Code of Conduct for LOPS |
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Lake County Self-Help Law Center, Inc., Marketing Strategy |
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A/2 | |
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Arizona Code of Conduct for Legal Document Preparers |
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A/5 | |
Appendix B Interviews |
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B/3 | |
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Jon and Melvin Lebewitz Interview |
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B/9 | |
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B/12 | |
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B/28 | |
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B/31 | |
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Virginia Simons Interview |
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B/38 | |
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B/46 | |
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Rosemary Furman Interview |
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B/55 | |
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B/62 | |
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B/70 | |
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Catherine Elias Jermany Interview |
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B/76 | |
Index |
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