Teams that succeed are those that know how best to work together. This collection of practical, effective and proven exercises shows managers how to get fast, powerful results and elicit the best from any team.In a team situation, issues like lack of trust and commitment, unresolved conflicts and the inability of individuals to understand how their actions affect the team, can stop even the most promising groups from delivering great results. This simple, easy-to-use book gives managers, supervisors and team leaders the activities they need to quickly help teams overcome emotional obstacles and become more effective. Readers will find powerful, proven exercises they can use to help employees identify moods and control the team's emotional climate; deal with anger and emotional triggers; avert, rather than avoid, conflict; encourage communication; overcome fear and other obstacles; understand and manage competition; honour differences; and assess team strengths and weaknesses. Each activity is followed by a discussion of its purpose and how to use it. A list of post-activity questions helps solidify each lesson.

Adele B. Lynn (Belle Vernon, PA) is the founder of Lynn Learning Labs, which consults with companies throughout the world. She is a frequent guest on radio talk shows, and a member of the National Speakers Association. Previous books include The Emotional Intelligence Activity Book and The EQ Difference.